Effective date: August 25, 2026
Ash Point Software Ltd. (“Ash Point,” “we,” “us,” or “our”) provides the OilTrails mobile applications and website, along with the standalone GeoPics application. This policy explains how we handle information when you use these products and related services, collectively called the “Services.”
An account is required for the OilTrails website application and is optional for supported mobile features. If you use an account, we may collect your email address, name or display name, authentication identifier, preferences, plan and access level, and information needed for team seats or shared subscriptions.
OilTrails processes the locations, searches, coordinates, routes, waypoints, map selections, and other information you submit to provide the feature you requested. With device permission, a mobile app may use your current location for mapping, distance, weather, GeoPics, or navigation.
Some information is used only for the immediate request. Information is stored or synchronized when you choose a feature that requires it, such as history, saved locations, routes, Collections, team collaboration, shared links, GeoPics, photos, notes, or related metadata.
Mapping, routing, weather, navigation, and field-data providers may receive the information needed to return a result you requested.
Basic search information may be logged anonymously for the purpose of evaluating search performance to improve location results.
Apple, Google, RevenueCat, and Stripe may process purchases and subscriptions. Ash Point receives the information needed to provide and support access, such as the billing provider, plan, subscription status, renewal or cancellation state, transaction status, currency, value, and refund status. Ash Point does not receive or store full payment-card numbers from these providers.
If you contact us, we collect the information you provide, such as your name, email address, subject, message, and any diagnostic details you choose to include.
We and our providers may process technical information needed to operate, secure, and troubleshoot the Services. This may include app or browser version, operating system, device type, language, timestamps, authentication activity, network and security signals, and error information.
Crashlytics may collect crash reports and related diagnostic context. Crash diagnostics are separate from usage analytics.
OilTrails uses Google Analytics to improve the reliability, usability, and performance of the Services.
Google Analytics product events do not include searched locations, exact coordinates, addresses, routes, waypoints, notes, free text, Collection member identifiers, photos, filenames, EXIF data, GeoPic metadata, raw billing-provider identifiers, or payment-card information.
When you are signed in, your Firebase account identifier may be used through Google Analytics’ dedicated User-ID feature. It is not added to event or campaign parameters or sent to advertising providers. This allows eligible activity to be understood across signed-in OilTrails platforms.
We use limited campaign measurement to understand whether advertising led to outcomes such as activation, a trial, or a verified purchase. We do not use OilTrails activity to build advertising profiles or target people based on their locations, searches, routes, notes, or photos.
Google Ads may receive approved conversion outcomes through its link with Google Analytics. On Apple platforms, Apple may generate privacy-preserving, aggregate campaign postbacks. An eligible advertising network, including Meta for an eligible iOS campaign, may receive an Apple-generated aggregate postback. OilTrails does not send Meta direct website, Android, or app events.
We do not use the Facebook SDK, Meta Pixel, Meta Conversions API, LinkedIn Insight tag, advertising identifiers, enhanced conversions, Google Signals, personalized advertising, remarketing audiences, fingerprinting, or a mobile measurement partner.
The website uses cookies or browser storage for authentication, security, preferences, app state, and analytics. Mobile apps use local storage for settings and feature state. Clearing app or browser data may reset local preferences.
We use information to:
We do not sell or rent personal information. We disclose information only as needed for the purposes described in this policy, including to:
Providers may process information in Canada, the United States, or other jurisdictions where they or their subprocessors operate. Information in another jurisdiction may be subject to that jurisdiction’s laws.
We retain information only as long as reasonably needed to provide the Services, maintain security, resolve disputes, and meet legal, accounting, tax, and reporting obligations.
We use safeguards appropriate to the sensitivity of the information, including access controls, authenticated service boundaries, protected configuration, encryption in transit, and provider security controls. No transmission or storage system is completely secure, so we cannot guarantee absolute security.
Depending on applicable law, you may ask to access, correct, or delete personal information; understand how it has been used or disclosed; withdraw consent; or raise a privacy concern.
Submit a request through our contact page. Address your request to the Privacy Officer and include enough information for us to understand and verify it. Do not send a password or payment-card number.
If you are not satisfied with our response, you may have the right to contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
The Services are not directed to children under 13. We do not knowingly collect personal information from a child under 13 without appropriate authorization. Contact us if you believe a child has provided personal information.
We may update this policy when the Services, providers, laws, or privacy practices change. We will post the updated policy and change its effective or modification date. We will provide additional notice or request consent when required for a material change.
For privacy questions, requests, or complaints, contact:
Privacy Officer
Ash Point Software Ltd.
OilTrails contact page