Privacy Policy for Ash Point Utility Apps

Privacy Policy for Ash Point Utility Apps

Effective date: September 3, 2026
Last updated: September 3, 2026

Ash Point Ltd., which publishes applications as Ash Point Software (“Ash Point,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains the privacy practices for the following applications:

  • Pump Rate Calculator
  • Hole Volumes
  • Tubing Stretch, also referred to as Tubing Stretch Calculator

Together, these are referred to as the “Covered Apps.”

This policy applies only to the Covered Apps. It does not apply to the OilTrails application or website, which are covered by the separate OilTrails Privacy Policy.

1. No Personal Data Collection

The Covered Apps do not collect, transmit, store, sell, rent, or share personal information or sensitive user data.

The Covered Apps do not collect:

  • Names, email addresses, or contact information
  • Account or login information
  • Location data
  • Device identifiers
  • Contacts, photos, videos, or audio
  • Search history
  • Usage or interaction data
  • Advertising data
  • Diagnostics or crash reports
  • Financial or payment information

2. Calculations and Local App Data

Values entered into the Covered Apps are processed locally on the user’s device for the purpose of performing calculations.

Some settings, calculation values, or active session information may be stored locally on the device so they can remain available when the app is reopened. This information is not transmitted to Ash Point and is not stored on Ash Point servers.

Where supported, Pump Rate Calculator may synchronize pump coefficient and efficiency settings between a user’s paired phone and wearable device using the operating system’s device-pairing services. Ash Point does not receive or store this information.

3. Accounts and Payments

The Covered Apps do not require or provide user accounts, registration, or login functionality.

The Covered Apps are free to download and use. They do not offer subscriptions or in-app purchases, and Ash Point does not collect payment information through them.

4. Analytics, Tracking, and Advertising

The Covered Apps do not use Google Analytics or other analytics or behavioral-tracking services.

The Covered Apps do not use personal information to provide targeted or personalized advertising. A Covered App may contain a static link or promotion for another application published by Ash Point. These promotions are not personalized using user data.

5. User-Initiated Sharing

Some Covered Apps may allow users to share calculation results or logs through applications installed on their device.

Sharing occurs only when the user chooses to use the sharing feature and selects a destination. Ash Point does not receive or retain a copy of the shared content. The selected service processes the information according to its own privacy policy.

6. External Services and App Stores

The Covered Apps may contain links that open an app store, website, or another application. Once a user leaves a Covered App, the privacy practices of the external service apply.

Apple, Google, device manufacturers, operating-system providers, and app stores may independently collect information relating to app downloads, installations, updates, backups, or store activity. Ash Point does not control this collection. Users should consult the applicable provider’s privacy policy for more information.

7. Data Retention and Deletion

Because the Covered Apps do not collect or store user data on Ash Point servers, Ash Point has no app user data to retain or delete.

Users can remove locally stored settings and calculation information by clearing the app’s storage or uninstalling the app. Information included in an operating-system backup is controlled by the user’s device and backup provider.

8. Communications With Ash Point

If a user contacts Ash Point by email or through the OilTrails website, we will receive the information the user voluntarily provides, such as their email address and message.

This information is used only to respond to the inquiry, provide support, and maintain necessary business records. It is not collected through the Covered Apps or used for advertising. Users may request deletion of their support correspondence by contacting us, subject to any legal record-retention requirements.

9. Children’s Privacy

The Covered Apps are not specifically directed at children. They do not knowingly collect personal information from children or any other users.

10. Security

The Covered Apps are designed to process calculation information locally and minimize access to device information. Since Ash Point does not receive app user data, it does not maintain a server-side database containing information from users of the Covered Apps.

11. Changes to This Policy

We may update this Privacy Policy if the features or privacy practices of a Covered App change. Any revised policy will be posted on this page with an updated revision date.

12. Contact Us

Questions about this Privacy Policy may be directed to:

Ash Point Ltd.
Sylvan Lake, Alberta
Canada
Email: contact@ashpoint.ca